Terms & Conditions

1. Introduction

Welcome to Xenovio. These Terms and Conditions govern your use of our website and the purchase of products from our online store. 
 

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

2. Business Information

Business Name: Xenovio
Email: xenoviobusiness@gmail.com
 

3. Online Store

Our store sells consumer electronics and technology products through a dropshipping model. This means that products may be shipped directly from third-party suppliers and logistics partners.

We strive to ensure all product descriptions, images, and pricing are accurate; however, we do not guarantee that all information on the website is completely error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
 

4. Orders

By placing an order through our website, you agree that:

• All information provided is accurate and complete.

• You are legally capable of entering into binding contracts.

• You authorize us to charge your selected payment method for the order total.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
 

5. Pricing and Payments

All prices displayed on our website are listed in the currency shown at checkout.

Payments are securely processed through third-party payment providers including PayPal and major credit card processors.

We do not store or have access to your full credit card details.

Prices may change at any time without prior notice.
 

6. Shipping and Delivery

We offer shipping to customers in Australia and internationally.

Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location and international shipping conditions.

Estimated delivery times are typically 10–25 business days, though delays may occasionally occur due to customs processing, logistics disruptions, or other factors beyond our control.

Tracking information will be provided once your order has been shipped.
 

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms and Conditions. Please review our Refund & Return Policy for full details regarding returns, refunds, and replacements.
 

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of [MY COMPANY NAME] unless otherwise stated.

You may not reproduce, distribute, or use any content from this website without our prior written permission.
 

9. Limitation of Liability

To the maximum extent permitted by law, Xenovio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through our store.

Nothing in these Terms excludes rights granted to consumers under applicable consumer protection laws.
 

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
 

11. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

Continued use of the website following changes indicates your acceptance of the updated Terms.
 

12. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Australia.
 

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Xenovio
Email: xenoviobusiness@gmail.com